Privacy Policy for Brain Symphony: Relax & Wellbeing

1. Information We Collect

1.1 Meta Platform User Information

When you use Brain Symphony through Meta platforms, we receive the following data from Meta:

  • User ID: A platform-generated identifier.
  • Entitlement and subscription status: To verify access to paid content.
  • Avatar data: Avatar appearance and configuration, if used in the App.

We do not receive or store:

  • Real names
  • Email addresses (unless you contact us directly)
  • Friend lists or social graph data
1.2 Subscription Information

If you purchase a subscription through Meta, please note that Meta processes all payments. We receive only:

  1. Confirmation of an active subscription.
  2. Subscription tier or entitlement status.

We do not collect or store: Payment card details, billing addresses, or financial account information.

1.3 Avatar Data

If the App supports avatars, the following protections apply:

  • Source: Avatar data is provided by Meta.
  • Usage: Used solely to render your avatar inside the App.
  • Restrictions: Data is not exported, sold, or used outside the App experience.
  • Privacy: Avatar data is not used for identification, tracking, or profiling.
1.4 Device & Technical Data

We may automatically collect limited technical information to ensure app stability:

  • Device type and model
  • Operating system version
  • App version
  • Advertising ID or similar device identifiers (where permitted)
  • Crash reports and error diagnostics
1.5 Usage & Interaction Data

We may collect anonymized or pseudonymized usage data to improve our services, including:

  • Session duration
  • Scenes or features accessed
  • Navigation interactions
  • Performance and stability metrics

Important Privacy Note: This data does not include biometric data, voice recordings, camera data, or eye tracking data.

2. How We Use Your Data

2.1 How We Use Your Data

We use the collected information to ensure a seamless and high-quality experience within Brain Symphony. Specifically, your data is used to:

  • Operate & Maintain: Power the core functionality of the App.
  • Verification: Confirm access to subscription-based content and premium features.
  • Personalization: Display avatars correctly within the App environment.
  • Optimization: Improve user experience, app performance, and navigation.
  • Analytics: Analyze usage patterns in an aggregate, non-identifiable form.
  • Technical Support: Fix bugs, resolve technical issues, and respond to support requests.
  • Compliance: Meet our legal obligations and process data requests.
2.2 Our Privacy Commitment

To protect your privacy, we maintain strict boundaries on how your data is handled. We do not:

  • Sell your personal data to any third parties.
  • Use your data for third-party advertising.
  • Perform behavioral profiling for marketing or promotional purposes.
2.3 Your Rights

Depending on your geographic location (such as the EU or California), you may have specific rights regarding your information, including the right to:

  • Access your personal data and receive a copy of the information we hold.
  • Request Deletion of your data (subject to certain legal requirements).
  • Restrict Processing or object to how your data is being used.

3. Data Sharing & Transfers

We do not sell your personal data. We may share limited data with:

  • Meta (Oculus) to enable platform features and manage in-app purchases.
  • Firebase (Google) for performance analytics and app stability monitoring.
  • Third-party service providers that support backend infrastructure, analytics, or user support.
  • Legal authorities, if required by law or necessary to protect rights, safety, or property.

4. Your Rights & Controls

All users worldwide, regardless of geographic location, nationality, or place of residence, have full control over their personal data.

This includes the right to:

  • Access personal data
  • Request correction of inaccurate data
  • Request deletion of personal data at any time
  • Withdraw consent
  • Object to certain processing activities

Data Deletion Requests

The right to deletion of personal data is freely available to all users and is not limited by geographic location or local data protection laws.

Users may request deletion of their personal data at any time by contacting:

contact@brainsymphony.tech

Please include:

  • Your Meta User ID (if available)
  • The app name (Brain Symphony)

5. Information Security

We use appropriate technical and organizational safeguards, including encryption and restricted data access, to protect your personal information. However, no method of transmission or storage is 100% secure.

6. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted in the app and on our official website. Continued use of the app after updates indicates your acceptance of the revised policy.

7. Medical Disclaimer & Compliance

The Brain Symphony: Relax & Meditation application is not a medical device and does not provide medical advice, diagnosis, or treatment. It is designed for general wellbeing, mindfulness, and relaxation purposes only.

Any content or features related to stress, relaxation, or biometric feedback are intended for informational and entertainment use, not for therapeutic or diagnostic use. You should consult with a qualified healthcare professional before making any health-related decisions or if you have medical conditions that may be affected by the use of this application.

Use of this application does not constitute a healthcare service and the application is not certified as a medical or therapeutic product under applicable laws or regulations.

8. Contact Information

For any questions or concerns about this Privacy Policy, please contact:

Email: contact@brainsymphony.tech

Company: SC Rehabvr SRL